Shipping Policy
Domestic Shipping (UK)
Delivery Time: 2–5 business days
Shipping Fee: £5.00 GBP
International Shipping
Delivery Time: 2–10 business days
Shipping Fee: £30.00 GBP
Customs & Duties: Please note that international orders may be subject to customs fees, import duties, and taxes levied by your local government. These charges are not included in your order total and must be paid by the recipient upon delivery.
Return & Exchange Policy
We want you to love your purchase—but if something’s not quite right, here’s how we handle returns:
All Sales Are Final. We offer exchange or store credit only, unless your item arrives damaged.
Return Window: You have 14 days from the date of delivery to initiate a return. Returns requested after this period will not be accepted.
Condition Requirements: Items must be unused, unworn, and returned in their original condition with tags attached.
Hygiene Notice: For hygiene reasons, undergarments are non-returnable.
Processing Time: Once we receive and inspect your return, your exchange or store credit will be issued within 3–5 business days.
Non-Refundable Charges: Shipping fees, customs duties, and taxes are non-refundable.